Shipping Policy

We take great care when preparing antique and vintage items for shipment. Because every piece is different, shipping methods, preparation requirements, delivery times, and costs vary according to the item’s size, weight, fragility, and destination.

At this time, shipping is available within the United States only.

Small Shippable Items

Smaller items are shipped using USPS or UPS, with available shipping rates calculated during checkout.

Orders are generally prepared and dispatched within two business days. Occasionally, additional preparation time may be required for especially fragile or delicate pieces. Tracking information will be provided once the order has shipped.

Shipped items are covered during transit through applicable carrier liability, declared-value protection, or insurance arranged for the shipment, subject to the carrier’s terms, limitations, exclusions, and claims procedures.

Larger Antique Pieces

Furniture and other large or fragile items require a separate shipping quote and cannot be shipped using standard parcel services.

To request delivery, select “Add to Shipping Quote” on the product page and submit your delivery information. We will review the item, destination, and delivery requirements and contact you within 48 hours with a shipping quote.

Considering more than one piece? Please include all items you are interested in, as combined purchases may qualify for preferred pricing as well as more economical delivery arrangements.

Large pieces are generally transported using a professional carrier offering blanket-wrapped, door-to-door delivery. The applicable carrier will maintain cargo protection or liability coverage in accordance with its individual terms.

The delivery carrier may contact the customer directly to arrange a suitable delivery date and time. Customers are responsible for ensuring that someone is available to receive and inspect the item at the agreed delivery location.

Estimated Delivery Times

Delivery times are estimates and may vary depending on the customer’s location, carrier availability, weather, national holidays, route scheduling, and the size or complexity of the shipment.

As a general guide, larger-item deliveries to the East Coast may take up to approximately three weeks, while deliveries to the West Coast may take up to approximately eight weeks.

These estimates begin after the shipping quote has been accepted and delivery arrangements have been confirmed. Delivery dates are not guaranteed unless confirmed in writing by the carrier.

Delivery Access and Measurements

Before purchasing a large item, customers are responsible for confirming that it will fit through all doorways, hallways, staircases, elevators, and other access points at the delivery location. Unless otherwise stated, delivery quotes are based on ground-floor delivery with clear and reasonable access. The customer must ensure that an adult who is physically able to assist the carrier is available at the time of delivery when required.

Deliveries involving stairs, elevators, difficult access, additional labor, or placement beyond the ground floor may incur additional charges and must be disclosed when requesting a shipping quote.

Please review the measurements provided in the product listing and contact us before purchasing if any additional measurements are required.

Any additional carrier charges resulting from limited access, stairs, elevators, unsuccessful delivery attempts, rescheduling, storage, or special handling are the responsibility of the customer unless otherwise agreed in writing.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address, including any apartment, suite, gate, access, or delivery instructions.

Please contact us immediately if an address needs to be corrected. Once an item has been dispatched or assigned to a carrier, address changes may not be possible and may result in additional charges.

In-Store Pickup

Free in-store pickup is available from our Cary, North Carolina showroom during regular opening hours.

To arrange pickup, select “Pick Up” during checkout. We will contact you when the item is ready and provide any necessary collection information.

Customers are responsible for bringing an appropriately sized vehicle, sufficient protective materials, and any assistance required to safely load and transport their purchase. Items must be inspected before leaving the showroom.